Vonage is having a good year so far - Instablogs
Vonage is having a good year so far
Jayanta Bhattacharya , New Delhi: Mar 3 2006
Made Popular Mar 3 2006
Johanne Torres at TMCnet has good things to say about Vonage’s performance in 2006; so far, that is. First, Vonage has been expanding its service coverage area to include more and more cities. Second, Vonage has started preparing seriously for...
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Robert
Boise, United States
Just try to cancel. I have tried to cancel since January.
1. They customer service person answers and when he found out I wanted cancel, he suddenly didn’t not speak english very well.
2. They put you on hold until you give up. I have waited as long as 30 minutes and finally gave up.
3. You can’t just email a cancel request, you have to call their 866 number, listen to a long list of options and are advised the wait time is over 30 minutes.
4. They continue to debit my checking account for payment and the bank says I have to pay a stop payment fee to stop their debit and go after them to get my refund..of course you cannot not ever reach them.
Yikes!!!
I am still trying to cancel.
Robert Branscomb
Tacoma WA
rbrans4592@aol.com
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